Downloads & Refund Policy
Thanks for shopping at Button Willow the Novel.
If you are not entirely satisfied with your purchase, we're here to help.
You will have the option to download at purchase. Don't worry, the email "Thank you for your order" will have a link to the Epub and is available for download for thirty days.
Please note: There is no return policy on eBooks.
The following is for print only.
You have fifteen calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have a copy of the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.